A goal-oriented IT professional with extensive knowledge of system administration, network administration, help desk, email management, customer service skills and more. Highly organized always punctual with the ability to manage multiple projects and meet deadlines. A strong work ethic combined with a commitment to excellence in all projects undertaken.
Information Technology Networking• 2016-2018
System Administrator/Network Administrator• November 2018 - Present
IT Services for Business and Residential. In-House and On-Site Support and Repairs. Monitoring, Patch Management, Windows and 3rd Party Software Updates, Antivirus/Antimalware, Remote Support, VPN, Web Development, Email Support, Email Migrations/Management, QuickBooks Help, and much more.
System Administrator/Network Administrator• September 2017 - October 2020
Maintain, monitor and manage the server room, the wireless network, and other server infrastructure, including Linux and Windows physical servers and virtual machines running on a Scale cluster. Setup staff workstations with PCs, VOIP Phones and laptops. Provide on-site and remote IT and AV technical support. Setup, support and maintain VOIP Phones company-wide. Setup, support and maintain company email accounts, Office 365 accounts, web hosting accounts, Adobe accounts, document management, and file history software, ERP software and more. Monitor, diagnosis and assist business clients infrastructure with Ninja Remote Monitoring and Management.