Quinten James

· Ogden, UT · Contact@QuintenJames.com

A goal-oriented IT professional with extensive knowledge of system administration, network administration, help desk, email management, customer service skills and more. Highly organized always punctual with the ability to manage multiple projects and meet deadlines. A strong work ethic combined with a commitment to excellence in all projects undertaken


Experience

Swifty Nodes IT Solutions

System Administrator/Developer

IT Services for Business and Residential. In-House and On-Site Support and Repairs. Monitoring, Patch Management, Windows and 3rd Party Software Updates, Antivirus/Antimalware, Remote Support, VPN, Web Development, Software Development, Email Support, Email Migrations/Management, QuickBooks Support. Develop manage and maintain client websites and internal applications.

November 2018 - Present

Crossaction Business IT Specialists

System Administrator/Developer

Monitor, maintain and manage all clients infrastructure. Including Linux and Windows physical servers and virtual machines running on a Scale cluster. Setup staff workstations with PCs, VOIP Phones and laptops. Provide on-site and remote IT and AV technical support. Setup, support and maintain VOIP Phones company-wide. Setup, support and maintain company email accounts, Office 365 accounts, web hosting accounts, Adobe accounts, document management, and file history software, ERP software and more. Monitor, diagnosis and assist business clients infrastructure with Ninja Remote Monitoring and Management. Develop manage and maintain client websites and internal applications.

September 2017 - October 2020

Education

Western Governors University

Bachelor of Science
Software Development
Present

Ogden-Weber Technical School

Information Technology
2016 - 2018

Skills

Programming Languages & Tools
Related Skills
  • Web Development, domain/hosting management and email management.
  • Develop and maintain all manner of IT systems for business clients.
  • Manage IT services for clients Google Apps, MS Office365, Rackspace, GoDaddy, Digital Ocean, Global Shop ERP, Filehold Document Managment, and hosted MS Exchange systems.
  • Administer IT services such as specialized hardware, and software procurement, internal and external web & VPN internet and intranet services, and databases.
  • Develop and recommend IT solutions for business work flow improvement.